Is your company a well reputed company in Pakistan?
Yes our company is one of best carpet selling brand in Pakistan. We are working since 1971. We are exporter of hand knotted woolen carpets. You can check our company stats by our certifications.
Do you compromise on quality of carpets because your prices are low as compared to market?
No never! It is true that our rates are comparatively lower than others but we never compromise on the quality of carpets. Our prices are low because we are wholesalers.
Can you stay with your commitment?
Yes of course it is our company rule that what we say, that we do. We never make any tricks to confuse our beloved customers.
Can I get 24 hour services of inquiry help?
Yes you can. Our trained and humble staff always ready to help you in any method of regarding carpets.
Will you provide a certificate with carpet?
Yes we can provide you a certificate of carpet after you purchase carpets from us.
Can I replace my carpet after purchasing?
Yes you can. You can replace your carpet by any size, design or color within few days.
How can I receive my carpets?
You can purchase by hand to hand from us or you can also use any shipping or home delivery method for receiving carpets.
After how many days can I receive my carpet?
In hand to hand purchasing you can get your carpet on the spot. In distance purchasing you will get your carpet with in week after payment. (Or it depends on the distance)
Is delivery of carpet free of charges?
No we never make any hidden charges like other companies which use trick of free delivery. If you want distance purchasing you have to pay shipping charges also.
Do you have any privacy strategy?
Yes off course. We do not pass any personal information of our respected customers to any third party at any cost. We always respect customer`s privacy. We have to share basic information with authentic shipping company for shipping process. We are registered member of FedEx and DHL.
How can I pay carpet charges?
You have to pay by bank. For our bank account details you can contact us through mobile phone numbers, sending email or submitting form on website.
What about bank transfer fee?
You can confirm about bank transfer fee from your bank.
How carpets are packed for shipment?
Carpets are packed very carefully. There are three (3) layers of packing. First carpets are wrapped into plastic layer and again sealed with other very thick plastic layer. Finally wrapped into thick bag.
Your carpets are washable or not?
Yes our all carpets are washable but we recommend you that do not wash hand knotted carpets at your home.
All carpets are surely hand knotted carpets?
Yes we only sell carpets which are purely handmade and hand knotted. You can check it by any other professional for neutral remarks.
Can I buy exactly that carpet which is showed in website image?
Yes you can. We will deliver you exactly same carpet which you like from our website or from picture.